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Dear Desire

Firstly I would like to thank you for your fantastic service and assistance. I do not think that I would have wanted to work with any other travel planner! You have been excellent from the start up until the end of the holiday!

Although the honeymoon took a different turn than what was expected we still had lots of fun before Irene became sick. It was just an unfortunate thing which happens to the best of us! I think it was also a good learning experience for us all - we tend to think that things do not go wrong! But they do sometimes and the important thing is to be prepared!

 

I will provide some notes for you on the following:

1. Victoria Hotel

• It was really an amazing experience to stay at this hotel.
• The snorkelling, the kayaking, the paddle boats were really fun to do and kept us busy.
• The rest of the time just relaxing on the beach was sufficient to satisfy our souls!
• I did the paragliding which was short but extremely cool!
• I think from all the hotels in that area we had the best beach - enough trees and white sand!
• We received excellent service and the staff were very friendly at all times.
• We really liked our honeymoon presents. I love my shirt!
• The accommodation/room was very very nice and comfortable - the hotel was kind enough to place us in a room on the ground floor which was super kind of them and for which I am very grateful. 
• I could notice that the staff and management went out of their way to make the stay as comfortable as possible.
• When Irene became sick they were very supportive and provided me with very good assistance.
• I realised that if you do not take the all inclusive package that the drinks become very very expensive and that was a little bit disappointing to me. But I still feel that we would not have been able to drink that amount of drinks to make up for the price difference between the all inclusive and the half board.
• We ended up walking to the shop nearby and buying bottles of water at a quarter of the price of what it cost at the hotel!
• The only thing that I missed was good quality fresh meat and vegetables. (I think we as South Africans are very spoiled with adequate fresh meat and vegetables). 

2. Your service

• As stated your service was really excellent and I would give you a score of 10/10!
• From the word go up to the end you have been available and assisted me with such kindness whenever I needed it.
• You made it really easy to make the necessary arrangements and payments etc. and that made a huge difference.
• (My time is usually very limited and you made it possible to make the whole thing very efficient!)
• Thanks a million for your kind assistance.

3. Zurich Travel Insurance

• I received excellent excellent excellent service from them.
• Very efficient and effective communication.
• Thank you for suggesting them! 
• And thank you for arranging them last minute!

4. Clinique Du Nord

• Irene was admitted to this Clinic when she became very sick.
• The service and medical care were excellent.
• Compared to the best hospital in SA I would rate their service higher!
• Definitely 10/10
• I have never met any friendlier and supportive staff in my whole life. 
• Medical care was also excellent.
• They really made us feel at home!

5. Mauritius overall

• Although we did not see a lot of Mauritius the parts that we did see was very nice.
• We went on the South tour which was okay.
• People in Mauritius are very friendly.
• When Irene was in the hospital I had to take a taxi on two occasions and felt that the taxi drivers take advantage of tourists by charging extremely high rates which were a bit disappointing.

Irene is recovering well and will have a follow-up clinical examination on Thursday. She still has to recover a bit more!

Desire you are definitely our first choice for a travel planner for life!

We will keep in touch!

Kind Regards

JG & Irene

Testimonials

Mauritius, Shandrani Resort & Spa - October 2017

Dear Desire, Thank you for your email and for all your assistance in booking the trip. We thoroughly enjoyed our stay at the Shandrani Beachcomber. The food was invariably ...
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Mauritius, Victoria Resort & Spa - October 2017

Hi Des We arrived safely at the airport, must admit the flight back felt so much longer hehe, it must be because of the excitement going on honeymoon and then coming back home. Then thank ...
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Mauritius, Victoria Resort & Spa - September 2017

Hi Des Thank you so much !!! I truly could not ask for better! The honeymoon was the only thing I knew I won't have to stress about because we are in good hands. I appreciate ...
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Mauritius, Victoria Resort & Spa - September 2017

Dear Desire, Chris and I would like to thank you so very much for all your assistance in planning our amazing holiday to Victoria Beachcomber Mauritius.It was such a wonderful relaxing ...
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